The
following privacy principles were established to maintain the security, integrity,
and confidentiality of the personal financial information of prospective, existing,
and former customers.
We restrict access to this nonpublic personal
information about you to only those employees who need to know that information
in order to provide products or services to you. In addition, we maintain physical,
electronic, and procedural safeguards that comply with federal standards to guard
your nonpublic personal information.
We collect nonpublic personal information
about you from the following sources:
• Information we receive from you
on applications or other forms;
• Information about your transactions
with us, our affiliates, or others; and
• Information we receive from
a consumer reporting agency (credit bureau).
We may disclose the following
information to companies that perform marketing services on our behalf or to other
financial institutions with which we have joint marketing arrangements:
•
Information we receive from you on applications or other forms, such as your name,
address, social security number, assets and income
• Information about
transactions with us, (our affiliates) or others, such as your account balance,
payment history, parties to transactions and credit card usage; and
•
Information we receive from credit bureaus, such as your creditworthiness and
your payment history.
These companies are contractually required to adhere
to our strict standards of information security and confidentiality. They are
not permitted to use our customer information for any purpose other than the intended
service.
Bank of Botetourt is committed to providing the
highest level of security and privacy regarding the collection and use of our
online banking customers’ personal information, as well as that of all visitors
to our web site. Personal information may be collected through the submission
of account applications, online banking transactions, or through the use of online
financial tools such as interactive calculators. A detailed description of Bank
of Botetourt’s Online Banking Privacy Policy is provided below. If you have additional
questions regarding the privacy of your personal information, contact us at 866-420-2265.
Bank
of Botetourt respects your right to privacy and takes every precaution to provide
you with the same level of privacy within our virtual branch that you receive
through more traditional bank delivery channels.
The collection of personal information
online is designed to protect access to your personal accounts and to assist the
bank in providing you with the products and services you want and need. All personal
information collected and stored by the bank is used for specific business purposes
to protect and administer your personal accounts and transactions, to comply with
state and federal banking regulations, and to help the bank better understand
your financial needs in order to design or improve our products and services.
Employing stringent security measures in the collection of your personal
information, all Bank of Botetourt online account applications are submitted to
the bank’s secure administration site through an encrypted direct line to the
bank. Once received by the bank, only approved personnel may open and process
the application. Furthermore, auditing mechanisms have been put into place to
further protect your information by identifying which employee(s) has accessed
and in any way modified for example, updated or added to your personal information.
It is in the best interest of both you and the bank to maintain accurate records
concerning your personal information. For this reason, Bank of Botetourt allows
you to update your personal information online at anytime, through the submission
of encrypted email requests sent to the bank’s secure administration site. Notifications
are immediately sent to approved bank personnel alerting them to the receipt of
your request. This procedure allows Bank of Botetourt to update your personal
information within a timely manner.
Bank of Botetourt limits employee
access to your personal information to only those bank administrators with a business
reason for knowing such information. Bank of Botetourt also educates all employees
about the importance of confidentiality and customer privacy. In addition, individual
user names and passwords are used by approved bank personnel to access your personal
information online, providing audit trails to further safeguard the privacy of
your personal information.
Bank of Botetourt follows strict privacy procedures in
regard to protecting your personal information. In addition, the bank requires
all third parties with a business need to access this information to adhere to
similar and equally stringent privacy policies. Personal information may be supplied
to a third party in order to process a customer transaction; if the customer requests
it; the disclosure is required or allowed by law (i.e. exchange of information
with reputable reporting agencies, subpoena, or the investigation of fraudulent
activity, etc.); or for marketing purposes of which the customer has been previously
informed and has been given the opportunity to decline.
Bank of Botetourt is committed to ensuring the
privacy of its customers’ personal information. For more information regarding
the Bank of Botetourt Online Banking Privacy Policy, contact us.
